Latest phone scam hitting Seattle City Light customers

November 15, 2016 by fsaunderskiro7

Seattle police and utility officials are warning residents about a new phone scam.

The scam usually goes something like this: Someone calls a Seattle City Light customer and says their bill is overdue, there’s a problem with the last payment, etc.  The caller then threatens that a utility crew will turn off their power if they don’t issue payment immediately.

The scammers usually ask for payment on prepaid debit/credit cards or money orders because they’re difficult to trace or cancel payments once it’s sent.

This not only continues to be an issue for Seattle City Light customers, but Snohomish co. PUD customers were also targeted in the past.

Utility officials and Seattle police created a video to address the scam.

According to Seattle City Light, employees will never call, email or make home visits requesting immediate payments threatening to shut down power.

Seattle police ask customers to try to get as much information from the scammer as possible and call 206-684-3000 and report the information to city light officials.

For more information about the scam alert and how to report a scam go to

Photo by Seattle City Light south service center