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Jesse’s investigation reveals another problem with 405 toll lane

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Our investigation revealed the Good to Go system has been charging drivers after its 7 p.m. cutoff time.

The inaccurate tolling has been going on since March on the I-405 Express Lanes – and 2,000 charges have been done incorrectly.

As a result of the investigation, the state is now issuing immediate refunds.

Good to Go has charged 2,000 to commuters using the I-405 Express Lanes since March.

Patty Rubstello who runs the tolling program for Good to Go says there was a communication error between the WSDOT server and its roadside vendor who manages the signs.

The signs were still showing a toll when they should have displayed that they were open to all.

Check out the video above to see the full story.

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