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Federal consumer protection group says stop using the Samsung Galaxy Note 7


More problems emerging from Samsung’s latest smartphone, the Galaxy Note 7, has a federal consumer group making a strong recommendation: don’t use it.

The United States Consumer Products Safety Commission said in a statement Friday that it is “urging all consumers who own a Samsung Galaxy Note 7 to power them down and stop charging or using the device.”

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The CPSC’s urge comes weeks after Samsung recalled the phones and suspended sales following several reports of the phone’s lithium-ion battery exploding and causing fires.

Koh Dong-jin, the company’s president of mobile business, said Samsung confirmed 35 cases in which the battery exploded while being charged.

Related: Samsung Note 7 recalled over exploding batteries

The CPSC is another agency advising consumers on use of the phones. The Federal Aviation Administration issued a statement Thursday saying that the phone may not be packed in airline passenger’s bags and should not be brought on any flights or charged.

Samsung said anyone with the Note 7 may bring it in to swap for any phone, regardless of when they were bought.

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