More problems emerging from Samsung’s latest smartphone, the Galaxy Note 7, has a federal consumer group making a strong recommendation: don’t use it.
The United States Consumer Products Safety Commission said in a statement Friday that it is “urging all consumers who own a Samsung Galaxy Note 7 to power them down and stop charging or using the device.”
The CPSC’s urge comes weeks after Samsung recalled the phones and suspended sales following several reports of the phone’s lithium-ion battery exploding and causing fires.
Koh Dong-jin, the company’s president of mobile business, said Samsung confirmed 35 cases in which the battery exploded while being charged.
The CPSC is another agency advising consumers on use of the phones. The Federal Aviation Administration issued a statement Thursday saying that the phone may not be packed in airline passenger’s bags and should not be brought on any flights or charged.
Samsung said anyone with the Note 7 may bring it in to swap for any phone, regardless of when they were bought.
© 2016 Cox Media Group. Photo by The Associated Press.