National Consumer News

FAA bans Galaxy Note 7 from planes


The Federal Aviation Administration, Department of Transportation and Pipeline and Hazardous Materials Safety Administration announced an emergency ban of all Samsung Galaxy Note 7 smartphones on planes.  The ban will take effect Saturday, October 16 at noon ET.

The announcement specifies that passengers are not allowed to carry the phones onto planes, check the device as baggage, or ship it as air cargo on flights to, from or within the United States.

“We recognize that banning these phones from airlines will inconvenience some passengers, but the safety of all those aboard an aircraft must take priority,” said Transportation Secretary Anthony Foxx. “We are taking this additional step because even one fire incident inflight poses a high risk of severe personal injury and puts many lives at risk.”


What air travelers should know

  • If passengers attempt to travel by air with their Samsung Galaxy Note7 devices, the phones may be confiscated and passengers may face fines.

  • Passengers who attempt to evade the ban by packing their phone in checked luggage are increasing the risk of a catastrophic incident.  Anyone violating the ban may be subject to criminal prosecution in addition to fines.

  • Passengers currently traveling with Samsung Galaxy Note7 phones should contact Samsung or their wireless carrier immediately to obtain information about how to return their phones and arrange for a refund or a replacement phone. Samsung has provided guidance for customers about refund and replacement options, as well as how to contact wireless carriers, at[external link]. Samsung is also answering customers’ questions at 1-844-365-6197.

  • If an airline representative observes that a passenger is in possession of a Samsung Note7 device prior to boarding an aircraft, the air carrier must deny boarding to the passenger unless and until the passenger divests themselves and their carry-on and checked baggage of the Samsung Galaxy Note7 device. Passengers absolutely should not pack the phones in their checked luggage.

  • If a flight crew member identifies that a passenger is in possession of a Samsung Galaxy Note7 device while the aircraft is in flight, the crew member must instruct the passenger to power off the device, not use or charge the device while aboard the aircraft, protect the device from accidental activation, including disabling any features that may turn on the device, such as alarm clocks, and keep the device on their person and not in the overhead compartment, seat back pocket, nor in any carry-on baggage, for the duration of the flight.

The ban comes following incidents of phones overheating and catching fire.  Samsung announced earlier this month it was going to temporarily stop production of Galaxy Note 7.  In the meantime, customers are encouraged to take advantage of Samsung’s recall on the devices.

Click here for more details on today’s DOT/FAA announcement.




Share on Facebook
Share on Twitter