Mike Timmermann, Clark.com
If you’re looking for a job that you can do from the comfort of your own home, there are plenty of opportunities in customer service — one of the fastest growing and largest career fields in today’s job market.
When you think about it, nearly every company has a need for customer service professionals!
In recent months, Clark.com has shared work-at-home customer service gigs from companies like Amazon, American Express, Hilton and U-Haul — and all of them get filled quickly.
But don’t let that discourage you! FlexJobs, a job search site focused on telecommuting jobs, including freelance, flexible and part-time opportunities, says you just need to know where to look.
Every single one of the companies on this list regularly hire for remote customer service jobs, according to FlexJobs.
10 companies offering remote customer service jobs in 2017:
Headquartered in Provo, Utah, Vivint Smart Home is a leading provider of smart home technology. This company provides energy management, home security, local cloud storage, home automation and high-speed internet solutions to over one million customers throughout the U.S. and Canada. In 2011, the Vivint Home Automation and Advanced Security package was named a “Best Buy” by Consumers Digest. This company has also been awarded the Alfred P. Sloan Award for “Business Excellence.”
LiveOps serves more than 200 global companies with cloud contact center and customer service solutions. LiveOps connects more than 20,000 independent call center agents with organizations around the world and processes more than one billion minutes of customer service interactions. This company primarily serves clients in high-tech, retail, insurance, financial and health care industries. LiveOps has been awarded the Alfred P. Sloan Award for “Business Excellence in Workplace Flexibility.”
Since 1982, TeleTech has been providing business process outsourcing services to clients across a broad range of industries. TeleTech is headquartered in Englewood, Colorado, and maintains offices in Canada, Brazil, New Zealand, Ireland, the United Kingdom, Costa Rica, Poland and Mexico. More than 40,000 people currently work for TeleTech, including over 20,000 remote workers around the world.
Amazon is the world’s largest online retailer. This company offers online and traditional books, furniture, electronics, apparel, movies, music and multiple other products. Headquartered in Seattle, Washington, Amazon is a Fortune 100 company that employs nearly 100,000 people around the world. Amazon’s mission is to “be the Earth’s most customer-centric company, where customers can find and discover anything they might want to buy online.”
Sutherland was established in 1986 and is based in Rochester, New York. This company is a global provider of technology management services and business processes. As one of the largest business process outsourcing companies in the world, Sutherland operates more than 60 operation centers, serves hundreds of clients, and employs nearly 40,000 virtual workers in 19 countries. Sutherland was included on the Inc. 5000 top job creators list for three years in a row.
Working Solutions was established in 1996. This company provides home-based customer service and sales agents that help clients improve customer satisfaction, increase sales close rates, create better customer experiences, attain higher average order values and improve efficiency. Working Solutions has more than 100,000 experienced, registered agents currently serving clients from locations around the country.
7. BCD Travel
BCD Travel is a leading provider of travel management services to clients around the globe. Established in 2006, BCD Travel helps its corporate clients operate more efficient business travel programs and has earned a 97% client retention rate. BCD Travel generates more than $20 million in annual sales and employs over 11,000 people throughout the world.
8. The Hartford
Established in 1810, the Hartford is one of the largest insurance and investment companies in the United States. This organization is committed to building trust with its customers by keeping its promises and delivering positive outcomes. Based in Hartford, Connecticut, the Hartford employs more than 30,000 people and maintains offices in the United States, Canada, England, Ireland, Brazil and Japan.
SYKES is an award-winning customer contact organization based in Tampa, Florida. This company provides customer support outsourcing solutions for Fortune 1000 clients in healthcare, transportation, leisure, technology, communications and financial services industries. SYKES maintains more than 80 customer contact management centers in 25 countries throughout the world and employs a team of more than 45,000 professionals.
Erie Insurance Group has been providing quality insurance products since 1925. Headquartered in Erie, Pennsylvania, Erie Insurance Group operates in Illinois, Maryland, North Carolina, Pennsylvania, Virginia, Wisconsin, Indiana, New York, Ohio, Tennessee and West Virginia and offers auto, home, business and life insurance products through its network of more than 2,000 independent agents. Erie Insurance Group was recognized by J.D. Power and Associates as one of its top 40 companies in the U.S. for outstanding customer service and ranked by Fortune magazine as one of the 500 largest companies in the U.S.